Frequently Asked Questions
What are peptides?
Peptides are short chains of amino acids that act as building blocks of proteins such as collagen, elastin and keratin.
Do you ship outside the UK?
No, we currently only do UK orders.
How long does delivery take?
Standard delivery typically takes 2–3 working days.
What is your returns policy?
Due to the nature of our research-grade products, all sales are final. We do not accept returns or offer refunds except in the following circumstances:
- Damaged products — if your order arrives damaged, please contact us within 48 hours of delivery with your order number and photographic evidence. We will arrange a free replacement.
- Wrong item sent — if you receive an incorrect item, please contact us within 48 hours and we will resolve this promptly.
All products are intended strictly for research purposes only. By purchasing from UK Peptide Supply, you confirm that you have read and agreed to our full Refund Policy.
What is the product specification?
Peptides are supplied as a lyophilized powder in sterile vials. The product is stable at room temperature for shipping and should be stored in a cool, dry place away from direct sunlight. Once reconstituted with bac water, keep refrigerated. For research purposes only – not for human consumption.
All information is for Research Purposes Only.