Frequently Asked Questions

Currently we ship within the United Kingdom only, using trusted UK carriers, including local parcel shop pickup points if you'd prefer not to wait in for delivery.

Orders placed before 3pm on a business day are dispatched the same day. Once dispatched, standard UK delivery takes an estimated 2–5 business days.

Store lyophilised (freeze-dried) vials at -20°C, protected from light and moisture. Once reconstituted, refrigerate and use within the recommended research window.

Yes — every product has a COA supplied by our manufacturer, confirming purity via HPLC testing. Use our COA lookup tool on the homepage, or contact us directly.

Blends combine several commonly co-researched peptides into a single vial (for example, KLOW contains BPC-157, TB-500, KPV, and GHK-Cu). Individual peptides let you research one compound at a time — blends are simply a convenient way to order several together.

Contact us within 24 hours of delivery with your order number and photos, and we'll arrange a free replacement. See our Refund Policy for full details.

All sales are final due to the nature of research compounds, except where an item arrives damaged, defective, or incorrect. See our Refund Policy for the full breakdown.

Email or call us directly — details are on our Contact page. We aim to respond quickly to all order and product questions.

Payments are processed securely via Open Banking — you'll be redirected to your own banking app to approve payment directly, no card details needed.

Yes — use our "Build your stack" tool on the homepage to pick multiple vials and add them to your cart at once, or check our Bundles collection for pre-made combinations.